Clients occasionally ask us to do something very unique or special for their requirements. If it is not something we think other clients would benefit from, we gather enough information to create a project proposal. In the past this has included things like:

• One-click custom reports to bring together complex data
• Special assessment features
• Blending special statistics from multiple iCarol systems
• Printing call records to PDF in a specialized form
• Certain workforce management records and reports
• ...and more

If your agency needs something a little "out of the box," don't hesitate to ask us if we could incorporate that into iCarol.