As Center Director of a non profit help line or crisis center, you need to manage your staff and volunteers in the most efficient manner. Effective volunteer management ensures that you are serving your community in the best way possible and raising funds to support your cause.

The iCarol help line software is a volunteer management system that keeps all staff and volunteer information in one convenient place for you. Access it securely from any computer with an Internet connection.

Here’s how you can manage your staff and volunteers with iCarol:

• Track all of your staff and volunteers
  Each person associated with your help line has a profile that you can track in the iCarol system. Every profile includes contact information, demographics, skills, achievements, completed trainings and shifts covered.
  
  
• Inspire more loyalty from your people
  Our help line software has an online chatboard that gives staff and volunteers the opportunity to communicate with each other through post messages and attachments. People connect socially and make friends even when they're not in your offices.
  
  
• Share news and events electronically
  Keep people aware of what's happening with your non profit contact center by posting news items, events, announcements and even fun items. They'll stay in better touch and feel more connected with your help line.
  
  
• Get statistics about your people
  Learn more about how long people stay with your help line, how often they contribute their time, when they meet important milestones and much more!

Peter M, Executive Director, CONTACT The Crisis Line, Jackson, Mississippi, USA, affirms, "The savings in manpower are phenomenal. The iCarol staff has been wonderful to work with."