iCarol subscription
Pricing is shown in Australian Dollars.
Your annual call volume
(pick one based on your size) |
Free Trial with no obligation |
One time startup fee |
Monthly Subscription |
0-10,000
|
60 days |
$1,200 |
$199 |
Up to 50,000
|
60 days |
$2,500 |
$249 |
Up to 100,000
|
60 days |
$3,500 |
$299 |
| Up to 200,000 |
60 days |
$5,000 |
$399 |
| Up to 300,000 |
60 days |
$6,500 |
$499 |
| Above 300,000 |
(Easily accomodated. Contact us.) |
Payments can be made on an annual or quarterly basis, by check or credit card.
Optional Upgrades
Enhance your iCarol system with any of the following exciting upgrades.
iCarol Messaging
Interact with clients via online channels like live chat, texting/SMS, email and more. (Per-message charges may apply for Texting/SMS. Please enquire for details.)
|
Public Resource Directory (Web)
Publish your live resource database to your public website.
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Automated Verification
Service providers confirm the information in your resource database with email reminders and online editing.
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Printable and Offline Resources
Export your resource database into Word or Excel compatible files for printing and offline use.
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Quality follow-up surveys
Schedule post-inquiry surveys to be conducted for quality purposes.
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Test iCarol system
Use a separate iCarol system for testing, config changes and training before applying them to your real iCarol system.
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Additional Programs
Segment your shift calendars, call reports, staff and volunteers into multiple Programs. Allows you to limit what individuals and groups in your agency can see.
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Accessing referral resources from partner iCarol agencies
You and your partner agencies using iCarol can securely share resource (information & referral) databases within iCarol.
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Call report and statistics collaboration with partner iCarol agencies
Partner agencies can view, search, create and edit call logs, and run charts and statistics on those calls, directly in your iCarol system, from their iCarol system.
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Non-iCarol partners accessing information in your system
If you are involved in a contract with a non-iCarol agency (either as a vendor or a client), we can facilitate how you work together using iCarol.
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Additional call report forms
(Based on length of form)
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AIRS 2-1-1 Taxonomy
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Integrated Telephone system
Route and integrate your incoming calls through your telephone system
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Optional Upgrades - Converting from a previous software system
Import prior call logs
We import your existing call log database into your iCarol system.
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Import prior resource database
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Import / Export in AIRS XML 3.0 format
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