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“Hints” on call report forms

We can now add hints, comments or definitions next to many of the lists and check boxes on your call report forms. These could help your phone workers understand what certain areas of the form should be used for. To find out more, contact us at support@iCarol.com.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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