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iCarol clients in the news

Since the news of actor and comedian Robin Williams’ suicide last week, the number of times that suicide helpline numbers have been shared via social media is astounding. The number to the National Suicide Prevention Lifeline has undoubtedly been the most common but more localized numbers all over North America, the UK, Australia, and elsewhere have also been shared. This has spurred an increase in call volume to suicide prevention lines everywhere and we wanted to take a moment to share some of the news stories we’ve seen in the previous week.

A report on NBC Nightly News about depression in America featured interviews with the National Suicide Prevention Lifeline staff in New York City

The Support Network in Edmonton, Alberta saw a 7% increase to calls last week

This local report in New Jersey highlights the increased call volume seen at CONTACT We Care

The Didi Hirsch Suicide Prevention Center in Los Angeles has seen a 95% increase, virtually doubling their calls in the last week

We’re sure this collection of articles barely skims the surface of the experiences of helplines everywhere in the past week. Was your helpline featured in local or national media recently? Please leave us a comment below or send an email to and we will add your article to the list above.

We commend the great work that all of you have been doing in the face of increased awareness and media attention. Out of this notable loss millions have been exposed to the realities of depression and suicide, and your staff and volunteers have admirably stepped up to the challenge and been there to greet people with warm and empathetic listening. Especially for those seeking help for the first time you’ve provided comfort and reassurance that they’re not alone.

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Dana joined the iCarol team in 2013 after 12 years of direct service and administrative duties in the Helpline Industry. You'll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials to help others learn more about iCarol.

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