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iCarol helps MHA of New York City’s helpline withstand the “test of hurricane Sandy”

Recently a client (Mental Health Association of New York City) using iCarol through the worst of Hurricane Sandy in Manhattan shared these kind words about how it helped them work through the disaster: “I wanted to let you know that iCarol was one of the few systems we use that stood the test of hurricane Sandy and for that we are very grateful. Chat was especially important because it was the only service we provide that continued without interruption and allowed us to respond to people in crisis. Our building transformer blew up causing us to lose power which had a huge impact on our phone and routing systems but iCarol stood and thanks to iCarol we were able to work remotely.” –Gloria J., Senior Counselor


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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