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Keeping your web browser current

In order to keep iCarol secure, we make sure everyone is using a relatively modern web browser when they sign on. Not only does this ensure higher levels of security, but it also can make iCarol run faster for you and utilize more advanced features. To continue keeping iCarol secure, in the coming months we will slowly phase out support for older versions of these web browsers, and we will announce to you well in advance when this will happen. But if you’d like to get a jump on this, check the web browser version you’re running now (usually on the Help -> About menu). If needed, you can perform a free upgrade for the browser of your choice. (First make sure that any other critical applications you are using via a web browser also support the upgaded version.) Preferred web browsers for iCarol and versions – we recommend not using “beta” versions: http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx Micosoft Internet Explorer(version 7 or 8) http://www.mozilla.com/en-US/firefox/ie.html Mozilla Firefox (version 3 or higher) http://www.apple.com/safari/ Apple Safari http://www.google.com/chrome/* Google Chrome (any version) http://www.opera.com/ Opera (version 9 or higher) We do offer varying levels of testing and support for mobile devices as well. These tend to keep themselves updated with the appropriate web browser: Apple iPhone Microsoft Internet Explorer Mobile 5 and 6 Opera Mobile 9 Blackberry As always, if you have any concerns, please do let us know.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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