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More Analysis options

The Analysis tool on the Statistics page now lets you examine total call time, average call length and more, while still being able to apply the many different filters.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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