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New main Calls page in testing now

Hello Admins, we are now testing a new page that lists your Calls. You can reach it by clicking on Calls, and then following the link at the top of the page. With this new page, you’ll be able to better sort and filter different types of calls, provide feedback more quickly, and go further back in time than is currently possible. Please try it out over the next few weeks and send your feedback to us at support@iCarol.com. We hope to replace the existing Calls page by January 2008.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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