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Prevent late substitution requests

There is a new setting that lets you prevent people for asking for a substitute within a few hours of a shift’s start time. You can set it by clicking on the Settings button on the Shifts page.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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