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United States

iCarol subscription

Pricing is shown in US Dollars.


Your annual call volume
(pick one based on your size)
Free Trial with no obligation One time startup fee Monthly Subscription
60 days $1,200 $199
Up to 50,000
60 days $2,500 $249
Up to 100,000
60 days $3,500 $299
Up to 200,000 60 days $5,000 $399
Up to 300,000 60 days $6,500 $499
Above 300,000 (Easily accomodated. Contact us.) 

Payments can be made on an annual or quarterly basis, by check or credit card.

Optional Upgrades

Enhance your iCarol system with any of the following exciting upgrades.

iCarol Messaging 
Interact with clients via online channels like live chat, texting/SMS, email and more. (Per-message charges may apply for Texting/SMS. Please inquire for details.)

Public Resource Directory (Web)
Publish your live resource database to your public website.

Automated Verification
Service providers confirm the information in your resource database with email reminders and online editing.

Printable and Offline Resources
Export your resource database into Word or Excel compatible files for printing and offline use.

Quality follow-up surveys
Schedule post-inquiry surveys to be conducted for quality purposes.

Test iCarol System
Use a separate iCarol system for testing, config changes and training before applying them to your real iCarol system.

Additional Programs
Segment your shift calendars, call reports, staff and volunteers into multiple Programs. Allows you to limit what individuals and groups in your agency can see.

Accessing referral resources from partner iCarol agencies
You and your partner agencies using iCarol can securely share resource (information & referral) databases within iCarol.

Call report and statistics collaboration with partner iCarol agencies
Partner agencies can view, search, create and edit call logs, and run charts and statistics on those calls, directly in your iCarol system, from their iCarol system.

Sharing Chatboard messages, news and events with partner iCarol agencies
Enhance your relationship with your partner agencies by extending your sharing capabilities to three other areas of iCarol: News, Events, and the Chatboard.

Online Forms
With Online forms, you can have stylized, fillable forms available to the public on your website. The information submitted by the user becomes a completed call report form in your iCarol system.

Non-iCarol partners accessing information in your system
If you are involved in a contract with a non-iCarol agency (either as a vendor or a client), we can facilitate how you work together using iCarol.

Additional call report forms
(Based on length of form)

AIRS 2-1-1 Taxonomy

Integrated Telephone system
Route and integrate your incoming calls through your telephone system

Optional Upgrades – Converting from a previous software system


Import prior call logs
We import your existing call log database into your iCarol system.

Import prior resource database

Import / Export in AIRS XML 3.0 format


NW Arkansas Crisis & Intervention Center
Springdale, Arkansas, USA
"It takes only minutes to pull comprehensive statistics. This saves time and money." - Shelby C, Executive Director

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