iCarol - Web software for community helplines iCarol
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Statistics and outcome measurement

Get dozens of attractive charts and reports

iCarol collects, tabulates and presents all sorts of useful data for you. From call volume and caller demographics to shift coverage and volunteer tenure, you'll have a great view into your agency's inner workings.


Slice and filter your information


You can filter information by different time periods, phone lines, caller issues and more. Not only will you better understand your operations, you can really improve the quality of your services and training.


Instantly create reports for your board and funders

No longer do you need to manually tabulate call volume and demographic figures. iCarol creates reports for you, in charts and tables, so you're ready to report to your board and funders in a snap.


Export data to Excel for further analysis


If you want to analyze and present the data in your own way, simply export your data from iCarol into Excel format. From there you can use a number of other analysis and statistics software packages to do further work.



iCarol is a management system intended for community helplines and crisis lines. Find out more about iCarol's other features.

Outcomes and statistics


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