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Home  |  Software Features  |  Online Shift Scheduling  |  Shift Substitution

Shift Substitution


It’s easy for volunteers to self-manage shifts with iCarol. If a user attempts to unassign themselves from a shift, they’ll automatically get prompted to issue a substitution request instead. You can control how far in advance a user needs to find a substitute within iCarol’s settings. Admins and supervisors can also create shift substitution requests on a volunteer or staff member’s behalf.

When a substitution request is issued, an email is sent to all eligible users who have opted in to receive such requests. When someone claims the shift, an email will automatically be sent to the Admin letting them know about the successful shift substitution.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com


Family and Child Services - ContactLifeline
Albany, New York, USA
"iCarol helps centers organize everything from schedules to communications to call report to stats, in a very user friendly format that anyone can easily learn to use.  They have great, responsive customer service." - Jill O, Director

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