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Home  |  Software Features  |  Security and Reliability  |  User Security Levels

User Security Levels

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iCarol allows you to specify the security level of every user profile, with up to 5 pre-defined security levels to choose from. Usually, the “standard” default security setting applies to a new caller profile unless it is specified otherwise by an admin. At any time, an Admin can add or remove advanced security settings for a specific user with the advanced security settings feature. Each user’s security settings history is available inside the “history of changes to basic settings” tab of their profile.

Want to know more about this or any other iCarol feature? Feel free to connect with us by emailing: info@iCarol.com

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Access to Care Hotline, Kern County Mental Health
Bakersfield, California, USA
"The iCarol program is incredibly user friendly and has helped our call center with simplifying scheduling, enhancing our data management, and creating a comprehensive resource database. We could not be more pleased with the product or the fantastic customer support!" - Meghan B, Supervising Clinician

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