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Suicide Assessment improvements

If you use a Suicide Assessment, iCarol can now do additional things, including:
  • An interactive ‘gauge’ that suggests the current level of risk in the caller, based on their answers to questions
  • Popup windows with suggested questions the phone worker can ask to explore difficult areas
  • Making the suicide assessment questions appear first in the call report
  • Work with to make sure our approach will ‘officially’ conform to newly developed standards in the near future
Contact us if you’re interested in any of these features.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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