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System emails now have different “From” address

In a continuing effort to reduce the likelihood of iCarol emails getting caught in spam filters, we are making the “”From”” address on those messages be: NoReply@iCarol.com. When the domain name (everything after the @ sign) matches the originating server’s name, spam filters are less likely to block an email. If you have specified your own From address on the Admin Tools page, that will actually now be listed as the “”Reply To”” address on iCarol generated emails. So if recipients click on Reply, the message should go to that email address you have specified. If you have any questions, please contact us at support@iCarol.com.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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