Have questions?  phone +1 888-4-iCarol

Follow Us! iCarol helpline software iCarol helpline software iCarol helpline software     |    FREE TRIAL     |     SIGN IN

Posts Tagged ‘Career Opportunities’

Career Opportunities at United Way 2-1-1 service in Durham

Vols-Staff with Question Mark

Please see below for a career opportunity with our friends at United Way 2-1-1 in North Carolina:

    The United Way 2-1-1 service in Durham, North Carolina is currently seeking a Data Coordinator. The Data Coordinator assists with the coordination and upkeep of resource data for United Way 2-1-1. Responsibilities include quality assurance monitoring of data, distributing reports, and responding to inbound and outbound contacts which may range from telephone calls, email response or other mediums of contact contingent upon client specifications.

    Click here to read the full job description and instructions for applying.

Continue Reading No Comments

Career Opportunities at MHA-NYC

Vols-Staff with Question Mark

Please see below for a career opportunity with our friends at MHA-NYC:

    MHA-NYC is recruiting for the exciting new role of Program Director for the NYC Support program. NYC Support will continue the pathbreaking history of its predecessor, LifeNet, as New York City’s premier information and referral, supportive counseling, and crisis intervention services by telephone, text, and web chat. In addition, NYC Support will utilize cutting edge technologies to provide peer support services, enhanced follow-up, and eventually appointment scheduling to New Yorkers 24/7/365. MHA-NYC is looking for a Program Director to manage all aspects of the program’s operations and clinical practice, and continue LifeNet’s legacy of dynamic leadership in the crisis center community.

    Read the full job description and application instructions here.

Continue Reading No Comments

Career Opportunities at the Epilepsy Foundation

Epilepsy Foundation

Our friends at the Epilepsy Foundation are currently looking to fill two positions:

    Information Specialist
    Information Specialist to staff the Epilepsy and Seizures 24/7 Helpline between 9:00 a.m. and 5:00 p.m. Monday through Friday. The Information Specialist responds daily to consumer, professional, affiliate and internal staff inquiries regarding epilepsy received via phone, inter-departmental transfers, fax, e-mail, online groups and forums, social media (Twitter, Facebook), walk-ins and traditional mail.

    Read the full job description and application instructions here.

    Health Resource Specialist
    Researches and identifies referral resources, both in the U.S. and internationally, that serve people with epilepsy for inclusion into the Foundation’s national epilepsy resource database in accordance with the agency’s inclusion/exclusion criteria. This position also monitors and responds to incoming inquiries from those with epilepsy and their families and helps to provide resources to support those requests, including basic information, self-management resources, national community resources and local resources in targeted local chapters.

    Read the full job description and application instructions here.

Continue Reading No Comments

Employment opportunity at 2-1-1 Sacramento

US 211

2-1-1 Sacramento is currently hiring for the position of Resource Database Technician for the 2-1-1 Sacramento program. This is a full time position (40 hours per week), Monday through Friday 8:00 AM – 4:30 PM. Community Link Capitol Region is a subsidiary of Goodwill Industries-Sacramento Valley & Northern Nevada. To begin the application process, fill out the electronic application below.

Link to application: http://www.goodwillsacto.org/wp-content/uploads/2010/11/Goodwill-Employment-App-fillable.pdf

Link to Job posting on the 2-1-1 Sacramento website, and instructions on where to submit your application, cover letter, and résumé: http://communitylinkcr.org/about/careers-2/

Continue Reading No Comments

Employment Opportunity at National Runaway Safeline


The National Runaway Safeline is currently seeking an Evening Call Center Supervisor.

According to the job posting, the call center supervisor position provides solution focused crisis intervention, information and referral, message relay and other related services for runaway and at-risk youth and their families via the crisis hotline and online platforms.

Read the full job description and application instructions here.

Continue Reading No Comments

Job openings on the iCarol team


iCarol continues to grow and we have opened three new positions to join the iCarol Support Team with a requested start date in the near future.

Responsibilities include the ongoing care and support of iCarol clients as they learn and use the system, encounter problems and recommend new features. The successful candidate will provide excellent and timely responses to daily inquiries, and also lead longer-term projects to continue improving our internal support systems.

Please click here for a full job description. If you or someone you know might be interested in applying, please send your resume to . The deadline to apply is October 30, 2015.

Continue Reading

Career Opportunity at Samaritans in Boston

Samaritans in Boston is hiring for a Director of the Crisis Services program (phone, chat and text). Here are the essential functions and requirements they are seeking:

  • Directly supervises the Text / Chat Manager, Volunteer Coordinators, Training Manager, Homeleaders, Interns and is ultimately responsible for all crisis services program related volunteers
  • Supports all individuals involved in crisis service programs, insuring a productive and supportive environment for all members of the staff and volunteers
  • Participates as a member of the agency’s management team and influences the development of the annual plan, including the establishment of crisis service goals
  • Establishes and represents the agency in key relationships with other organizations – community, private and public and the media as approved by Executive Director and Chief Program Officer
  • Participates in other Samaritans programs as appropriate
  • Participates as a key member of the management team representing the agency appropriately within the suicide prevention field at city, state, regional, national and international levels
  • Participates in board meetings and key agency events, representing the agency’s crisis service programs as appropriate
  • Some travel may be required for industry related conferences as well as visits to other crisis service agencies, and for education and outreach presentations as necessary
  • Flexibility in meeting demands and remaining positive during interactions is essential
  • Flexibility in working hours appropriate for responsibility for all crisis services is required
  • Successfully completes the Befriending and Text / Chat trainings
  • Must possess strong communication skills, including the ability to make effective and persuasive presentations to board, staff, industry peers, volunteers, donors and others as required
  • Ability to interact effectively with others and lead agency staff
  • Resolving conflicts and internal issues appropriately
  • Functions well as a member of a team
  • MA or MS in a helping profession such as social work, counseling, psychology, etc… required.
  • Minimum of 3 – 5 years of volunteer management experience required.
  • Call center experience preferred
  • Experience with volunteer events, volunteer recruitment and volunteer retention is required.
  • Ability to communicate and interact effectively with others at all levels within and outside the organization.
  • Computer skills in MS WORD, EXCEL and POWERPOINT required.
  • Strong writing and editing skills required.

Interested parties should contact Ron White, Chief Program Officer .

Continue Reading
Get in touch: +1 888-4-iCarol
Copyright © 2013 iCarol