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Posts Tagged ‘peer support’

Come see our team at CUSA/NASCOD Conference this week

This week our business development team will convene in Nashville to participate in the CUSA/NASCOD conference. This event is going to be a particularly special one for us because so many members of our team will be together at once, someone’s even travelling internationally to be there; Britt will be coming all the way from Germany to meet our North American clients!

After Friday’s sessions, we invite you to join us and CONTACT of Mercer County, NJ for a special session at 5pm. We will highlight the TxtToday pilot project; a national Texting Helpline. This pilot is a partnership between CONTACT of Mercer County New Jersey and CONTACT Crisis Line in Jackson, with iCarol as the software platform that accommodates the data aggregation and load balancing of the texts among the centers. We’re excited to talk about iCarol’s role in this partnership and to listen to the centers’ experiences in the pilot.

If you’ve ever considered the benefits of having your center join a national network, then this session is definitely for you. The pilot participants wish to expand this network by adding on more participating centers, so we invite you to come and find out how you might become a part of this exciting venture to reach help seekers all over the nation via this extremely popular and growing channel of text communication. And if you’re still not convinced whether you should join us, we’ll have some treats to share with our audience. Everyone enjoys something to snack on after a busy day of learning and networking! :-P

So if you’ll be one of the many people in Music City later this week, please stop by our booth and say hi! If you use iCarol at your helpline then we’d certainly love to get to meet you face to face! If you’re not a current user, we’d be grateful for the opportunity to tell you about iCarol Helpline Software and how it’s used by helplines all over the world, many of whom will be represented at this conference. Hope to see you there!

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iCarol heads to the CUSA/NASCOD conference

From October 23rd to 25th, iCarol’s business development team will be in Nashville for the CUSA/NASCOD conference. We’re really excited to see so many friends and clients who gather at this annual conference which is so popular among crisis and suicide prevention centers.

During the conference we’ll also be participating in a presentation. iCarol has partnered with CONTACT of Mercer County, NJ to develop an aggregate texting system. They’ll be presenting information about this program, called TxtToday, on October 24th, and we’ll be joining them to help inform participants about the project and iCarol’s role. They are currently testing this with two other centers, and are hoping to include additional centers as part of a national network. If you’re interested in learning more please do attend the session. We’ll have more information about the presentation in the coming weeks including the time and location, so please check back on the blog as the conference gets a bit closer.

If your center isn’t already accredited by CONTACT USA, or if you aren’t already a NASCOD member, we encourage you to consider both for your helpline.

CONTACT USA provides one of the most well known and respected crisis center accreditations in the industry. When you are accredited by CONTACT USA it shows your funders that they are contributing to a worthwhile and effective program, and also connects you to a national and international community of those who provide emotional support and crisis intervention all over the world. Further, your community will be assured that your organization provides the highest quality of service. To find out more about this accreditation, you can visit their website.

NASCOD membership is a great resource for Executive Directors or Program Managers of crisis centers. The group provides regular peer support calls on a number of different helpful topics, and group members are regularly networking, discussing challenges, sharing ideas, and generally supporting one another. Many NASCOD members are also iCarol clients and we really enjoy our relationship with the group and its members, iCarol clients and non-clients alike.

If you’re going to be in Nashville we’d love to take some time to chat with you while you’re in town. Contact or prior to the conference to arrange some time to talk with them about your helpline and to learn more about iCarol. We’re looking forward to seeing everyone in October!

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