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What are the steps to integrate our resource database into our website?

Once this feature has been turned on for your agency and you (an Admin inside your iCarol system) have completed the custom design options of your public resource directory, you proceed to the final step of making your resources visible to the public.  

Publishing your iCarol resources on your public website
To allow people to see your iCarol Public Resource Directory from your own public website,
you can choose from two methods.

1. The simple method is just a link you can put on any web page. When clicked, the person’s browser will go to a completely new page, where they can begin searching your resources. Anyone who has ever built even a simple website should know how to use this approach.

2. The advanced method makes it appear that a person is still on your website, while they are searching your resources in iCarol. In other words, it is “embedded” within your website. If you have a webmaster or graphic designer who is familiar with “iFrames”, they can use this method.

In the configuration page, once either of the above methods has been selected, iCarol will automatically provide you with the appropriate URL for you to copy and paste.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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