Software for 988
and Crisis Centers

iCarol is the leading choice for centers providing support to people in suicidal crisis or emotional distress

iCarol Offers
Bi-directional Resource API

Update, create, or delete resource records in iCarol from external software systems!

Older Adult and
Disability Services

Coordinate care, ensure closed-loop referral tracking, and practice No Wrong Door philosophies.

Capacity Tracking
Closed-Loop Referral

...and more with iCarol's ReferralQ and Provider Portal

Victim Services Software

iCarol has the tools you need to walk with survivors on their path of healing.

Software Integrations
and Data Sharing

Your data belongs to you. iCarol helps you harness it to do more good in your community by efficiently working...

Responding to COVID-19
and other Emergencies

iCarol has solutions and resources to help you as you assist in community disaster response.

Get More Funding

What’s the key to getting funded? Proving your value by reporting on outcomes. Funding sources of all types, whether internal...

Foster Loyal Volunteers

Helpline work is arguably one of the most intensive types of volunteering one can do. You invest a lot of time and resources into the screening...

Improve Service Delivery

People rely on you to provide assistance in their time of need. Whether your service provides active listening, crisis intervention, suicide prevention...

Save Time

Your day is filled with a variety of tasks. One minute you're checking to see who’s coming in for the next shift, the next minute it’s time to...

Protect Confidentiality

Clients trust you with their private information. In the process of reaching you and getting assistance, they provide you with highly sensitive...

Respond to Changing Communication Needs

Some people associate the word “helpline” with “phone” but at iCarol we understand that help-seekers...

Strengthen Your
Collaborative Relationships

When organizations join together to provide a service, they can reach more people across wider areas...