Join iCarol for In-Person Training and User Group Events

We’re thrilled to announce that iCarol will host two in-person events this spring—one in Louisville, Kentucky, and another in St. Louis, Missouri! Each event will feature a full day of iCarol software training followed by a Software User Group, where attendees can share their experiences, discuss emerging needs, and help shape the future of the iCarol platform.

Why You Should Attend an iCarol Training/User Group

These events are designed to bring our community together for learning, collaboration, and innovation. During our User Groups, iCarol users have a direct opportunity to influence future product development by sharing feedback and ideas based on the evolving needs of their organizations and the communities they serve.

Both events are free to attend, include light refreshments, and run from 8:00 a.m. to 4:00 p.m. Lunch will be on your own, and participants are welcome to attend the full day or specific sessions as their schedules allow.

Louisville, Kentucky – Sunday, May 17

In conjunction with the Inform USA Conference
📍 Location: Louisville Marriott Downtown
🕗 Time: 8:00 a.m. – 4:00 p.m.

Our Louisville event will focus on community navigation, information and referral, and services provided by 2-1-1s, Area Agencies on Aging or other organizations supporting older adults and caregivers. Training sessions will highlight how iCarol can streamline service delivery, improve data management, and support the vital work of connecting people to essential community resources.

Register now and learn more: https://www.icarol.com/inform-usa

St. Louis, Missouri – Monday, May 18

In conjunction with the American Association of Suicidology Conference
📍 Location: America’s Center Convention Complex, Room 261 on the 2nd Floor
🕗 Time: 8:00 a.m. – 4:00 p.m.

This event is dedicated to professionals in the crisis and suicide prevention field who work at crisis contact centers, including those in the 988 network. Training will focus on using iCarol to support crisis intervention, streamline data workflows, and strengthen service delivery for hotlines, contact centers, and mental health support networks. The afternoon user group will be an interactive session where attendees can collaborate on ideas for future enhancements tailored to their unique needs.

Register now and learn more: https://www.icarol.com/aas/

We can’t wait to connect with you in person this spring! Whether you’re part of the information and referral network or the crisis and suicide prevention community, these events are your chance to gain practical skills, network with peers, and play an active role in guiding the future of the iCarol platform.

We look forward to seeing you in Louisville or St. Louis!

Questions? Email us at social@icarol.com