Webinar Schedule

Written by iCarol on December 3, 2013. Posted in

…of effective managers: knowing your people, communicating about performance, pushing work down, and growing your people. Understand benefits and challenges of managing people in a mission-driven organization. Learn how to…

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Breaking Down Employment Barriers

Written by Elizabeth Schmidt on December 6, 2019. Posted in Helpline Best Practices, Helplines

…and visually impaired (B/VI) children and adults by promoting independence, empowerment, inclusion, and hope. Each year, over 2,500 people benefit from vision rehabilitation, education, and employment services provided by VIA….

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Transgender Day of Remembrance

Written by Dana on November 20, 2017. Posted in Events, Helplines, iCarol

…(HRC), at least 23 transgender people were killed in acts of violence in 2016. Of those lost in 2016, 95% were transgender people of color, and 85% were trans women….

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Transgender Day of Remembrance

Written by Dana on November 20, 2020. Posted in Events

Transgender Day of Remembrance, recognized each year on November 20th, honors the memory of transgender people lost to fatal violence and homicide. According to data provided by the Human Rights…

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Pride Month Spotlight: QLife

Written by Dana on June 23, 2015. Posted in Events, Helplines, iCarol clients

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deafPLUS Awarded “Best Use of Innovative Technology” by Helplines Partnership

Written by iCarol on February 12, 2018. Posted in Events, Helplines

…of issues such as money and debt, benefits and housing, civil advice and how to access external services. Deaf people can book an appointment via our website to speak to…

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Live Chat and Texting

Written by iCarol on October 22, 2013. Posted in

…each population differently. iCarol gives you the option of setting up multiple iCarol Messaging portals to reflect different populations you may serve (such as domestic violence, teens, disaster response, and…

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Chat, SMS/Texting, Self-service

Written by Dana on May 7, 2021. Posted in

…each population differently. iCarol gives you the option of setting up multiple iCarol Messaging portals to reflect different populations you may serve (such as domestic violence, teens, disaster response, and…

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Why some populations are resistant to voice calls

Written by Dana on August 2, 2018. Posted in 211 and Resource Referral, Helplines

…a community service, it’s important to be inclusive and mindful of the needs of different groups and cultures and mitigate potential access barriers. The Deaf community and people with disabilities…

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“It’s a Wonderful Life” and the Importance of Connection

Written by Dana on December 17, 2019. Posted in Helplines, iCarol

…program centers around the topic of one man’s suicide plan. While most people view the film casually and this aspect of the story may take a backseat to the other…

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