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AIRS publishes free disaster preraredness guidelines and tools

  The US-based Alliance of Information and Referral Systems (AIRS) has published a set of guidelines, resources and best practices to aid non-profit helplines in planning for and responding to disasters. It is based on expertise, practical advice and lessons learned by agencies operating through such prominent events as major hurricanes, wildfires and floods throughout the US in the past 10 years or so. To get access to these valuable resources, click here or visit the AIRS website at AIRS.org and visit I & R Resources. PS for those who don’t know, I & R stands for “Information and Referral” which is equivalent to “sign posting” in the UK, the practice of referring callers and clients on to other helpful service providers in the community.

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