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iCarol Summit at 2016 AIRS Conference


Join our first ever Summit ahead of the 2016 AIRS Conference
Intensive training from our team of experts


Experience and learn the possibilities – from iCarol industry experts, in a day packed with technology instruction

Why Attend the Summit

Invest one day of your time and $150
and walk away with new insights on how to leverage your technology to meet the evolving 2-1-1 landscape.

Sign up Now!

Space is limited and lunch will be provided so please register soon using the sign up button below.

Innovation for the changing helpline landscape

Whether you’re a long-term customer or are considering iCarol for use in your I&R center, please join us for a day-long summit focused on best practices using iCarol. Led by our staff who are Certified Resource Specialists and focused on 2-1-1 Directors, Call Center Directors and Resource Managers, you’ll learn about:

  • Strategies for getting the most out of the software
  • Serving clients by phone, web, chat and text in one integrated system
  • Applying the AIRS Standards and using the taxonomy well
  • Advanced training on existing iCarol features and a peek at features coming soon

Contact us at with any questions.

General Information
Date: Sunday, May 22, 2016

  • Time: 9:00am – 2:30pm (subject to change)

  • Location: St. Louis Union Station Hotel (same hotel as the AIRS conference)

  • Cost: $150 per person. Includes lunch. Sending multiple representatives from your organization? 33% discount if 3 or more individuals from your organization attend — bringing your cost to $100 per registrant!

  • Summit Schedule and Agenda

  • 9:00am – 2:30pm

  • Below you’ll see our Summit Agenda! We’re very excited to share these details with you. Please note, we reserve the right to make some small adjustments to our schedule and content.

    Open Session

  • 2:30pm – 3:00pm

  • Those not interested in the training and full day’s events are welcome to join us at the end of our day for a general presentation about iCarol. There is no cost if attending this open session only.

    What we’ll cover:
    • Brief introduction and overview of iCarol
    • Highlight recent new features and enhancements
    • Look at our product roadmap to explore what lies ahead

    Summit Agenda FINAL

    Sign up for the summit

    Get in touch: +1 888-4-iCarol
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