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iCarol at the 2017 AIRS Conference


Join iCarol Staff for the 2017
iCarol User Group Summit!
Hands on Training from our Team of Experts


Discover your potential – unlock the hidden treasures lying within your I&R service and spread that wealth into your community

Why Attend the Summit

Invest one day of your time
and walk away with new insights on how to leverage your technology to meet the evolving 2-1-1 landscape.

Sign up Now!

Space is limited so please register soon using the sign up button below.

Explore the possibilities


Don’t miss your chance for in-person training with iCarol staff! Whether you’re a long-term customer or are considering iCarol for use in your I&R center, please join iCarol for a day-long summit focused on best practices using iCarol. Led by iCarol staff who have held their CRS and CIRS certifications for 10+ years. Training will be offered on various features of iCarol as well as a Road Map presentation and open discussions with iCarol’ s CTO and Director of Product Management. You will learn:

  • Strategies for getting the most out of the software
  • Serving clients by phone, web, chat and text in one integrated system
  • Applying the AIRS Standards and using Taxonomy tools
  • Advanced training on existing iCarol features and a peek at features coming soon

Contact us at with any questions.

iCarol User Group Summit Schedule

Date: Sunday, May 21, 2017
Time: 9am – 3:30pm
Location: Tampa Marriott Waterside Hotel and Marina, Tampa, Florida
Agenda: Below you’ll see our Summit Agenda! We’re very excited to share these details with you. Please note, we reserve the right to make some small adjustments to our schedule and content.

AIRS Conference Information
Date: May 21 – 24
Location: Tampa Marriott Waterside Hotel and Marina, Tampa, Florida
Visit the AIRS website for more information

Summit Agenda

Continue scrolling for individual session details

Summit Agenda

Manage Resources Session

No Wrong Door Session

iCarol User Group session AIRS 2017

Sign up for the Summit

Get in touch: +1 888-4-iCarol
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