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Join iCarol Staff for the 2018
iCarol User Group Summit!
Hands on Training from our Team of Experts


We are stronger when we work together!
Create a deeper impact through collaboration and partnerships with organizations that share your goals.

Why Attend the Summit

Invest one day of your time and walk away with new insights on how to leverage your technology to meet the evolving 2-1-1 and I&R landscape.

Sign up Now!

Space is limited so please register soon using the sign up button below.

Strengthen Your Service

iCarol muscle

Don’t miss your chance for in-person training with iCarol staff! Whether you’re a long-term customer or are considering iCarol for use in your I&R center, please join iCarol for a day-long summit focused on best practices using iCarol. Led by iCarol staff who have held their CRS and CIRS certifications for 10+ years. You will learn:

  • The steps to build partnerships using iCarol, from evaluation to planning to execution
  • Details about the types of sharing capabilities available with the help of our tools and talented team of experts
  • How to evaluate your reporting needs and decide what information to collect
  • What reports you can run using iCarol analysis tools
  • What are Needs and Unmet needs, and how those work in iCarol
  • How to access data for more advanced reporting
  • Exciting enhancements coming to iCarol soon

Questions? Contact us!

iCarol User Group Summit Information

Date: Sunday, June 3, 2018
Time: 9am – 3:30pm
Location: Sheraton Dallas in Dallas, Texas
Agenda: Stay tuned for a full schedule and agenda!

AIRS Conference Information
Date: June 3 – 6, 2018
Location: Sheraton Dallas in Dallas, Texas

Visit the AIRS website for more information

Summit Sessions

More details and full schedule coming soon
Please note, we reserve the right to make some small adjustments to our schedule and content

Our 2018 Summit Sessions

Build a Better Picture: Using iCarol Statistics
Intended Audience – Beginner to Intermediate iCarol Users and Prospective Users

With the flexibility of iCarol, you have the tools to collect data in multiple ways to best meet your desired processes, work flows and to also support your reporting needs. We will walk you through the steps to take when defining your reporting needs, evaluating the data you currently collect, and what data you need to tell your story. Join us for an overview of iCarol Statistics with focus on the analysis tab, we will also cover met and unmet needs, and accessing your data for advanced reporting.

Do More Together: Are You Ready?
Intended Audience – Directors/Decision Makers, Intermediate to Advanced iCarol Users and Prospective Users

This session will walk you through tangible steps to evaluate your readiness to collaborate and to prepare and communicate with potential partners. You will leave with an outline and documented use cases to create your own partnership agreements to manage your successful sharing relationships. You + Community Partner + iCarol = Success!

Lunch (on your own)

iCarol User Group
Intended Audience – Any iCarol Users or Prospective Users
No Summit registration required if only attending this session

Summit attendees and AIRS conference goers are invited to join us to hear about all the exciting enhancements that have come to iCarol this past year. Be the first to hear and see our newest developments and what is coming soon to iCarol. Participate in an open discussion with our Product Management team, while we gather your feedback on common themes and requests. Make your voice heard by helping us prioritize upcoming and future developments efforts to best meet your needs.

Sign up for the Summit

Get in touch: +1 888-4-iCarol
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