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Automatically setting start and end time

iCarol can set start time of a call to be automatically populated with the current time when someone starts a call report. It can also set the end time to be the current time when someone submits a call report, as long as they haven’t already chosen an end time. Let us know if you want either or both features turned on for your agency: support@iCarol.com.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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