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iCarol’s Virtual User Group Session is Just Two Weeks Away!

It’s important to us that our customers still have the opportunity to connect with us, receive training, and have the option to participate in a user group session, even if this year we can’t hold the event in person.

Our first initiative to provide that continuity — the user group portion of our conference will become a virtual user group session — is now just two weeks away! The session will occur on Thursday, June 11 at 2pm Eastern time.

This virtual user group session is your chance to hear about the latest improvements and enhancements to iCarol, learn what we have planned for implementation in the coming months, and discuss and provide feedback to the iCarol Product Management team on what features you’d like to see implemented in the future. All customers or those exploring iCarol for potential use at their organization are welcome to attend.

Virtual User Group Exclusive: Attendees of this session will be the first to hear about a major feature release coming in Q4 of 2020! You won’t want to miss it!

During this session we will:*

  • Review released features and enhancements from the past year
  • Share features and enhancements in progress and coming soon
  • Discuss iCarol strategy and priorities
  • Invite your industry expertise and votes on top ideas
  • Share a sneak peek at an all new, major feature release coming in Q4 of 2020!

Learn More and Register

*We reserve the right to make adjustments to our schedule and topics prior to the event date.

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June iCarol Support Training: Managing Automated Verification Requests and Responses

In May, our Support Team began offering monthly training webinars. These training sessions will be consistently held on the third Wednesday of each month at 2pm EDT.

Our topic for June 17, 2020 at 2pm EDT is Managing Automated Verification Requests and Responses.The goal of this training session is to teach iCarol users how to manage their Automated Verification Requests and Responses, and configure what fields are visible to the verifier. This training is for iCarol customers who are subscribed to the Automated Verification feature, or those who are interested in learning more about subscribing to that feature.

Not sure what the Automated Verification feature does? Click here to learn more.

During this training participants will:

  • Review the Field Visibility Settings for Verifiers
  • Learn how to style your data entry for optimal outcomes
  • Understand the various request settings
  • Learn about response filters

The Monthly Support Trainings are available exclusively to iCarol customers. To sign up, please sign into your iCarol system and navigate to the iCarol Help Center, where the registration link is provided in the Announcements area.

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May is Mental Health Month

Much of the focus worldwide in recent months has been the global Coronavirus pandemic, including guidelines from staying healthy and avoiding contracting COVID-19 or passing the disease to others. And while this is obviously a critical topic, it should not be forgotten that our mental health, especially during the pandemic, is important, too.

May is Mental Health Month, and organizations around the world are sharing information about how to obtain and maintain good mental health.

Each year since 1949, Mental Health America and their affiliates have led observance of Mental Health Month. This includes release of an annual Mental Health Month toolkit, which you can download here. They also have a number of resources available on their Mental Health Month web page, this year focusing on topics such as Connecting With Others, Creating Health Routines, and Eliminating Toxic Influences.

The National Alliance on Mental Illness (NAMI) is focusing on the power of connection and supporting one another, and promoting their core message of eliminating stigma, by sharing the message that those who many be having mental health difficulties or experiencing mental illness are not alone. Mental health conditions affect approximately 1 in 5 individuals during a given year.

The Canadian Mental Health Association (CMHA) has a number of articles and resources available in recognition of Canada’s Mental Health Week (May 4-10) which are available here. CMHA calls attention to the fact that, when asked how they are, people and Canadians in particular often respond with, “I’m fine,” even if they are not. CMHA is promoting more social connection and “getting real about how you feel.”

We hope during this Mental Health Month, our blog readers will take the time to engage with these and other mental health leaders to learn more and promote better mental health for all people, especially in light of the daily stressors and crises we all face due to COVID-19.

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iCarol Support Team offering monthly live training sessions

With the cancellation of iCarol’s Annual Customer Conference, we will unfortunately miss the opportunity to provide our typical day full of in-person training on iCarol’s tools and features to help our customers carry our their work. However, to support our customers in the absence of this in-person event, the iCarol Support Team will begin offering monthly training webinars. We will use customer feedback and other data available to us to determine what topics to cover — ensuring that these trainings are providing the information you need and want most. These training sessions will be consistently held on the third Wednesday of each month at 2pm EDT.

The first monthly session will occur on May 20 at 2pm EDT, and is titled “Introduction to Reporting.” This training session will establish a foundation of understanding of the reports available in the Statistics section of iCarol, and provide fundamental knowledge about the data exports available in iCarol. This training can be considered a pre-requisite for future Support Trainings that will cover individual Statistics and Reporting topics in greater detail.

During this training participants will:

  • Receive a high level overview of Statistics and Data Exports in iCarol
  • Learn about the different reports and tools available in each area of Statistics
  • Review the data available in the Data Export tool
  • Begin to understand the relationships between the files included in the export

The Monthly Support Trainings are available exclusively to iCarol customers. To sign up, please sign into your iCarol system and navigate to the iCarol Help Center, where the registration link is provided in the Announcements area.

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Natural Sciences and Engineering Research Council of Canada Announces COVID-19 grants

The Natural Sciences and Engineering Research Council of Canada (NSERC) has announced a program providing $15 million in total support to stimulate collaborations between academic researchers and the public and not-for-profit sectors, and industry to address pandemic-related research and technical challenges. Support for up to $50,000 for one-year projects is being made available immediately and NSERC will process these applications in an accelerated fashion.

Who is it for?

University researchers collaborating with private-sector, public-sector or not-for-profit organizations.

How much and for how long?

Up to $50,000 for up to 1 year.

The objectives of the NSERC Alliance COVID-19 grants are to:

  • Accelerate the flow and exchange of research results and research expertise in the natural sciences and engineering sectors between academic researchers and public, not for profit and industry partners by supporting these organizations as they face challenges in relation to the COVID-19 pandemic;
  • Support research and analysis activities that address partner organization questions or issues in relation to the COVID-19 pandemic, leading to applications in the short term.

Deadline:

Applications will be accepted at any time until June 1, 2020.

Learn More and Apply

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Financial assistance for individuals, non-profits and small businesses affected by COVID-19

As the COVID-19 public health crisis remains, individuals and businesses continue to see a financial impact due to social distancing and stay-at-home orders implemented in the interest of public safety. A number of resources have been made available, including reallocation or reopening of funding processes for initiatives previously depleted of first round funding. Click the links below for more information about these initiatives in both Canada and the United States.

iCarol to hold Virtual User Group session in June

Unfortunately as is the case with so many other events planned for this spring, iCarol’s annual customer conference, originally scheduled to take place in Grand Rapids, Michigan this June, has been cancelled due to the COVID-19 pandemic. We look forward to this event each year and were very disappointed to have to cancel, as we always enjoy seeing our customers and spending an entire day with them immersed in iCarol training and a user group session.

It’s important to us that our customers still have the opportunity to connect with us, receive training, and have the option to participate in a user group session, even if this year we can’t hold the event in person.

We’re excited to announce the first initiative to provide that continuity — the user group portion of our conference will become a virtual user group session, scheduled for Thursday, June 11 at 2pm Eastern.

This virtual user group session is your chance to hear about the latest improvements and enhancements to iCarol, learn what we have planned for implementation in the coming months, and discuss and provide feedback to the iCarol Product Management team on what features you’d like to see implemented in the future. All customers or those exploring iCarol for potential use at their organization are welcome to attend.

Virtual User Group Exclusive: Attendees of this session will be the first to hear about a major feature release coming in Q4 of 2020! You won’t want to miss it!

During this session we will:*

  • Review released features and enhancements from the past year
  • Share features and enhancements in progress and coming soon
  • Discuss iCarol strategy and priorities
  • Invite your industry expertise and votes on top ideas
  • Share a sneak peek at an all new, major feature release coming in Q4 of 2020!

Learn More and Register

*We reserve the right to make adjustments to our schedule and topics prior to the event date.

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Practicing Self-care in Times of High Stress Part 2

This is the second in a series of blogs about practicing self-care in times of high stress, such as what we’re experiencing now with COVID-19. You can read Part 1 here.

Many people—especially those in helping professions—find it hard to practice self-care even if they understand its importance. There are a number of reasons for this. It is difficult to pause and make time for self-care practices when consumed by tasks at home, work, with family, etc. Helpers might feel guilty about taking time for self-care for fear that they are somehow letting down their families, coworkers or clients by pausing, even momentarily, to care for themselves. With these obstacles in play, it’s important to take some actions to make self-care a bit easier to achieve.

Tips to Help Make Self-care Possible

Start short, and work your way up

Sometimes we associate self-care with activities taking a long bubble bath or treating yourself to a professional massage. While either of those can be great for self-care, these two examples involve a level of time and cost commitment that is unrealistic for many people. Instead, we should think of self-care as something that someone only needs to take a few minutes to achieve at first. While it’s ideal to take more than just a few minutes at a time for self-care, associating self-care only with more indulgent, time-consuming activities can easily set a person to give up on the idea without even trying, because it seems too unrealistic to achieve.

Develop strategies for work and home

You’re going to need self-care options for several different environments and circumstances, so it’s a good idea to keep a few ideas in your toolbox that will work for the setting. Taking a half hour to break and read a book or watch a television program might work at home, but in the office self-care may look more like finding a quiet space for a few minutes of deep breathing and recharging. Try to keep an open mind and find multiple activities that work for you so that you can practice self-care as you find time in a variety of environments.

Pursue activities that are therapeutic for you

When deciding how to care for yourself, think about what you enjoy and what kinds of activities give you a deepest sense of peace, relaxation, or accomplishment of self-care. It can be easy to get caught up in what self-care “should” look like through society’s perspective, but effective self-care is very individualized.

Make it a team effort

It’s a phrase we’ve heard a lot lately— “We are all in this together.” But, the saying is particularly true especially for those who are working directly on COVID-19 response. Caring for others is one of those things you’re good at, and you can use that power to take care of your colleagues, and let them take care of you as well. The power and protection of your team is more meaningful now than ever, so rely on one another to help make self-care a priority. For example, help remind one another to take breaks as needed at work, and be there to process difficult calls with one another. If everyone buys in to self-care as an important part of the workplace, you can all help one another be accountable for everyone practicing good self-care.

In the third and final part of this blog series, we’ll share some ideas for self-care activities and why each might be effective for reducing stress.

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Government resources/assistance to non-profits affected by COVID-19

Businesses of all types have been deeply affected by the COVID-19 crisis, including not-for-profit organizations. Both the Canadian and US Federal Governments have made assistance programs available to small businesses, particularly regarding maintaining of payroll in spite of lost income. The following resources may be helpful to your non-profit organization if you need to explore such programs for your agency:


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Webinar – Federal COVID-19 Legislation: What do they mean for nonprofits?

Shared via National Council of Nonprofits:

In rapid succession over the last two weeks, Congress passed and the President signed two far-reaching pieces of legislation designed to provide relief to the American people and businesses – including nonprofits. Included in the provisions of these bills are major victories for nonprofits, operational relief, and new obligations.

On Tuesday, April 7 at 3:00 pm Eastern, the networks of the National Council of Nonprofits are hosting a national presentation to help all in the charitable community understand the various provisions of the two laws and what they mean for nonprofits.

The Families First Coronavirus Response Act created new workplace obligations for employers and expanded supports for individuals affected by the COVID-19 pandemic. Eight days later, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) authorized more than $2 trillion in spending to inject cash into the economy, businesses, and nonprofits. There is a great deal to unpack:

  • Mandated paid sick and family leave and refundable payroll tax credits
  • Generous loan funds for small (< 500 employees) and mid-size (between 500 and 10,000 employees) nonprofit employers; which program is best for your organization?
  • Above-the-line or universal charitable deduction available for 2020
  • Employee retention refundable tax credit
  • Expanded unemployment and enhanced funding for social support programs

This webinar will share the latest analysis and information available at the time of the webinar, including translating new guidance and regulations from multiple federal agencies into nonprofit-friendly language, and answering the questions frontline nonprofits need resolved so they can keep their doors open and missions moving forward.

Learn More and Register

iCarol is not affiliated with this webinar and cannot endorse the content. Given the webinar agenda and its relevance for our customers, we wanted to share it with you in case you would like to attend.

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