Once you assign someone to a shift, you can now go back to that shift and click on “Repeating Assignment”. A window will pop up allowing you to assign that person to (or remove them from) that shift over a wide range of dates, with just a few clicks.Continue Reading
We’re pleased to welcome the first agency from India to iCarol. HelpAge India started a help line this year to serve their clients: older people across the country.
When you’re searching for call reports, you’ll now notice that large sets of results come back to you much more quickly, and are organized “Google-style”, where you can page through the results. We’ve also improved the formatting of the screen to make the results more readable.Continue Reading
We’ve made improvements in the performance of the data export tool. Now, when you request even large amounts of information, iCarol will process your request in the background and send you an email when the export is ready for download.Continue Reading
The monthly shift reports that went out to people in the last few days, did not include the shifts from the first few days of March. We’ll be re-sending these in the next 24 hours so people get an accurate report. Sorry for any inconvenience this may have caused.Continue Reading