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Career Opportunity: NAMI Lake County Ohio seeks Mental Health Ombudsman and Program Coordinator

The National Alliance on Mental Illness (NAMI) of Lake County, Ohio is currently seeking candidates for two open positions:

    Mental Health Ombudsman

    Responsibilities include:
  • Listening to concerns or complaints and helping find solutions
  • Providing information, guidance and referral to resources
  • Helping clients navigate the system, especially when they are receiving services from more than one provider
  • Coaching relative to working well with service providers and effective self-advocacy
  • Connecting people with NAMI programs and other support services in Lake County
  • Overseeing NAMI’s Help Line, information and resources, client rights, quality improvement, and certification processes
  • Click here to learn more and find out how to apply

    Program Coordinator

    Responsibilities include:
  • Work with executive director on Family Co-occurring Disorder Education Program
  • Coordinate all facets of carrying out the Family Co-occurring Disorder Education Program
  • Data management. Manages and reports program metrics for use in monthly/annual reports, funding requests and program evaluation
  • Assist with planning and coordinating Quarterly Education Presentations
  • Cross-train with other NAMI programs and assist when necessary
  • Assist in office administrative tasks such as answering phones, returning phone calls and emails
  • Assist in keeping the website updated with current information on registration, or dates and times for programs
  • Participate in NAMI Lake County monthly board meetings and community events
  • Click here to learn more and find out how to apply

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Dana joined the iCarol team in 2013 after 12 years of direct service and administrative duties at a suicide prevention, crisis intervention, and empathetic listening helpline that also served as a 2-1-1 information and referral service. As the Communications and Social Media Manager at iCarol, you’ll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials that aid helplines in their work.
In her spare time, Dana enjoys birdwatching, gardening, animal caregiving, and spending time with her family.

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