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Home  |  Case Studies

Case Studies

Real-world examples of how non-profit help lines are using iCarol in innovative ways. You can also read our client testimonials.

Stop Soldier Suicide

Stop Soldier Suicide Uses Online Forms…

An organization dedicated to preventing suicide among active duty and Veteran members of the US military provides a new channel through which…

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211 services in Alberta, Canada move to…

Two non-profit help lines collaborate to serve many areas in the province 24/7. They chose iCarol as their referral database and call logging software…

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Province-wide collaboration…

The Crisis Lines Association of British Columbia (CLABC) needed a system to foster data sharing, collaboration and aggregate reporting across…

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Live chat from multiple centers…

A network of US crisis centers is building a nationwide online emotional support service, using iCarol to deliver the tools needed for success…

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2-1-1 Maryland serves 5.7 million…

A network of four help lines joins together to take calls from across their state 24/7. They use iCarol to enable powerful and seamless collaboration…

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