Case Studies
Real-world examples of how non-profit help lines are using iCarol in innovative ways. You can also read our client testimonials.
211 services in Alberta, Canada move to…
Two non-profit help lines collaborate to serve many areas in the province 24/7. They chose iCarol as their referral database and call logging software…
Province-wide collaboration…
The Crisis Lines Association of British Columbia (CLABC) needed a system to foster data sharing, collaboration and aggregate reporting across…
2-1-1 Maryland serves 5.7 million…
A network of four help lines joins together to take calls from across their state 24/7. They use iCarol to enable powerful and seamless collaboration…
