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Communities Face Child Care Gaps, Exorbinant Costs

two children play in autumn fallen leaves According to a recent article in the Denver Post, not all pandemic-related problems have eased. COVID-19 underlined many inequities and weaknesses in our system, and those involving the child care industry still persist. The price and availability of child care continue to create strains for families across the country. Parents are often placed on waiting lists, for example in Colorado there are about 75,000 more children under 6 whose parents are working than there are licensed day care spots, according to the Bell Policy Center.

Read the full article here.

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SAMHSA and Vibrant Emotional Health, the 988 Lifeline Administrator, Seek Additional Spanish-Speaking Centers for 988 Lifeline Network

According to the US Census Bureau, the Hispanic or Latino population, which can include people of any race, was 62.1 million in 2020, or 18.9% of the total U.S. population. This represents 23% growth since 2010 and is the nation’s second largest racial or ethnic group. Over 71% of Hispanics or Latinos speak a language other than English at home, and 28% report that they are not fluent in English. Hispanic or Latino people can face barriers to obtain healthcare, including affordable and accessible mental healthcare. Aside from language, a lack of cultural competency among providers, stigma, and fears related to legal status can all prevent them from getting the assistance they need for any mental or behavioral health concerns.

One of the primary goals of instituting the 988 Lifeline service in the US was achieving greater access to mental health care for all, and a reimagination of what crisis and mental health care can be in communities across America. We know there can be disparities in access to care, and the quality of care itself, for BIPOC individuals including the Hispanic and Latino population. To reduce both language and cultural competency barriers to Hispanic or Latino people receiving care, and to ensure the answer rates for these calls can be as high as calls for English-speaking services, SAMHSA and Vibrant Emotional Health are seeking more Spanish-speaking centers to join the 988 Lifeline network.

If your organization has proficiency in Spanish language mental health, emotional wellbeing, or suicide prevention support through crisis counseling, and are interested in becoming a 988 Lifeline center, please visit https://988lifeline.org/our-network/ and contact the 988 Lifeline through the “Become a Lifeline Crisis Center” tab.

References
US Census Bureau
NAMI
988 Lifeline
US Health and Human Services Office of Minority Health

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iCarol Exhibiting at American Association of Suicidology Conference

iCarol software and 988 Lifeline

From Wednesday, April 19 through Friday, April 21, Aaron from the iCarol team will be at the American Association of Suicidology Conference in Portland, Oregon hosting our booth in the exhibit hall and attending other events.

The conference is a convergence of professionals working across the spectrum of the suicide prevention industry, from those operating crisis centers and other direct care services, to professionals working in academic settings conducting suicide prevention research, advocates focused on prevention, education and awareness, and those with lived experience.

So we can continue to stay ahead of the topics that most impact iCarol’s customers and continue to support the work of crisis centers, Aaron will join a number of networking and information events. This includes the Lines for Life crisis center tour, and receptions and networking meetings for 988 centers.

Having supported crisis centers since the earliest days of the Lifeline network, and serving a large portion of the network that are iCarol customers, we have witnessed the Lifeline’s growth year after year, both in the number of participating centers and the volume of contacts the Lifeline receives through calls, chats, and other forms of communication, and eventually transitioning to the 988 initiative. At this year’s update we’re anticipating the latest news on the development and growth of the 988 network. We’re closely following the continuing conversations on how communities are changing their practices around responding to mental health emergencies and similar crises, with a continuing shift towards crisis intervention teams and other professionals leading the response as opposed to law enforcement.

iCarol enthusiastically supports the efforts to reimagine crisis response in communities across the United States. It’s crucial that people everywhere have access to human-focused, culturally competent crisis care that meets their needs whether that be through an empathetic listener on a crisis line, an in-person visit from a mobile crisis response team, or a stay at a crisis stabilization center. It’s our mission to provide tools to crisis centers that help them respond to their community’s needs. We hope you’ll explore our website to learn more about how we are serving this industry.

The discussions at AAS directly inform iCarol’s strategy and product development in the coming months and years, which ensures we will continue to meet the needs of suicide prevention and crisis centers everywhere, providing the tools they need to do their life-saving work. That’s why we want to ensure we take advantage of being together in-person in Portland to have conversations about challenges, needs, and solutions. If you plan to be at the AAS Conference, please stop by our booth to download our guides and materials, including our ebook on choosing software for crisis intervention and suicide prevention services. Aaron will be available for meetings at your convenience to answer your questions, or have conversations about your challenges or projects and explore how iCarol can be of assistance.

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Funding Opportunity: Office for Victims of Crime Building Capacity of National Crisis Hotlines

The following is being shared from the United States Office for Victims of Crime.

OVC anticipates making up to 2 awards of up to $2 million each for up to a 36-month period of performance, to begin on October 1, 2023.

This program seeks to enhance or expand the capacity of national hotlines that are essential for providing crisis intervention services, safety planning, information, referrals, and resources for victims of crime.

It also supports participation in the National Hotline Consortium, a group of leading national victim service and crisis intervention hotlines that share technology service delivery and promising practices to provide high-quality support for victims and survivors.

During a Pre-Application webinar, OVC staff will review solicitation requirements and conduct a question and answer session with interested potential applicants. Participation in the webinar is optional, but strongly encouraged.

The Pre-Application Webinar is scheduled for:

    Date: Friday, March 24, 2023
    Time: 11:00 a.m.–12:00 p.m., eastern time

This opportunity closes on May 1, 2023.

Learn More

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January is National Slavery and Human Trafficking Prevention Month

CW: This blog post discusses human trafficking, abuse, violence, and exploitation.

The United States recognizes January as National Slavery and Human Trafficking Prevention Month. While this is designation originated in the US in 2010 by presidential proclamation, many other countries, including Canada, take part in education and awareness around human trafficking and slavery during January as well.

What is Human Trafficking?

Human trafficking occurs when someone, using force, fraud, or coercion, obtains some form of labor or commercial sex act from the victim, often for the direct profit of the perpetrators. Traffickers use violence, manipulation, or false promises of well-paying jobs or romantic relationships to lure their victims into trafficking situations. Human Trafficking is often described a modern-day slavery. Traffickers may recruit, transport, harbor and/or exercise control, direction or influence over the movements of a person in order to exploit that person, typically through sexual exploitation or forced labor.

Who are the victims?

Anyone, of any age, race, religion, sex, or background can become a victim of human trafficking, however certain groups of people are more commonly victimized and enslaved, or vulnerable to trafficking, than others. Women and children are more likely to be victimized than men. Human trafficking particularly affects women and children who are BIPOC (Black, Indigenous and people of color), immigrants or migrants.

How big is the problem?

Human Trafficking and Slavery are more prevalent than most people probably think. According to the US State Department, by some estimates, as many as 24.9 million people — adults and children — are trapped in a form of human trafficking around the world, including in the United States. Instability caused by natural disasters, conflict, or a pandemic can increase opportunities for traffickers to exploit others. During the COVID-19 pandemic, traffickers are continuing to harm people, finding ways to innovate and even capitalize on the chaos.

How can you tell if someone might be a victim?

There are many signs to watch for. A few of the most common are:

  • Does the person appear disconnected from family, friends, community organizations, or houses of worship?
  • Has a child stopped attending school?
  • Is a juvenile engaged in commercial sex acts?
  • Is the person disoriented or confused, or showing signs of mental or physical abuse?
  • Does the person show signs of having been denied food, water, sleep, or medical care?
  • Is the person often in the company of someone to whom he or she defers? Or someone who seems to be in control of the situation, e.g., where they go or who they talk to?
  • Does the person have freedom of movement? Can the person freely leave where they live? Are there unreasonable security measures?

Read more about common signs. You can even download an indicator card to carry with you to remind you of what to watch look for.

How you can help

Anyone can join in the fight against human trafficking. If you suspect someone is being victimized, you should not confront them while they are in the presence of the suspected perpetrator, nor should you confront a suspected perpetrator. This could be dangerous for you and the victim. Instead, experts advise you reach out to emergency services or law enforcement to report suspected trafficking.

There are many things you can do to help fight human trafficking beyond reporting suspected trafficking when you see it. You can get involved in your community’s efforts to end trafficking, donate to organizations that fight human trafficking, and much more. Click here for a comprehensive list of ideas for how you can help.

Resources:

Hope for Justice
US Department of State
Administration for Children & Families – Office on Trafficking in Persons
The National Child Traumatic Stress Network (NCTSN)
The Human Trafficking Institute
Public Safety Canada
Royal Canadian Mounted Police

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Sukoon: Healing of the Minds | Help Us Create A Culturally Informed Mental Health Helpline

Guest blogger Sidhra Musani is Program Manager at Dr. Shabaz Charity Group

Guest blog views and opinions expressed are those of the author and do not necessarily reflect the official position of CharityLogic/iCarol, or iCarol’s parent company, Harris Computer Systems.

Help Us Launch Our Mental Health Helpline to Support the Greater Minnesota Community by December 2022!

Sukoon: Healing of the Minds is an initiative that aims to provide support and resources for minds in distress in a culturally informed manner, particularly for underserved and marginalized communities. It’s designed to help individuals from all walks of life cope when they are struggling with their mental health and wellness, regardless of their background, situation or needs. So everyone can get the help they need, with confidentiality and empathy, without fear of judgment or stigma.

Our Helpline Will Serve 7 Days a Week!

The helpline will be open and available to the local community 7 days a week. Individuals can call/text the line anytime between 8 PM and 8 AM for anonymous and free support. Our culturally informed and trained respondents will respond by seeking to listen, understand, support, encourage, and assist as needed. Referrals to practitioners, support groups, local agencies, and other relevant resources will also be provided to connect the caller/texter with potential next steps.

What sets us apart? Empathy with Cultural Understanding.

Did you know that BIPOC communities in particular are much more likely to develop mental health conditions? Among the major barriers for treatment are lack of access to culturally informed mental health treatment and the gaping demand for understanding the unique mental health needs of those communities. Cultural challenges get in the way, and anxiety as well as stigma prevent people from reaching out. Our diverse team of respondents understands those cultural challenges and struggles. As the organization works to develop specialized care services, our aim is for individuals to begin their journey to healing through this helpline with informed respondents who can understand and validate their experiences (through mutual lived experiences). All respondents are trained to help with the following and more:

  • Depression
  • Anxiety
  • Grief & Loss
  • Mental Health Challenges
  • Homelessness
  • Cultural and Religious issues
  • Financial Stress
  • Intimate Partner Violence
  • Suicide
  • Child Abuse or Neglect
  • Substance Use & Abuse
  • Sexual Assault
  • Identity Crisis

About the Organization

Dr. Shabaz Charity Group (DSCG) is a nonprofit organization that aims to create specialized programming, increase awareness, and provide resources to strengthen the mental, physical and emotional health and wellness of our greater Minnesota community. Our focus is to bridge the gap in providing culturally informed resources and mental health services to minority communities. Please help us provide these resources by donating to our campaign! The Dr. Shabaz Charity Group is non-profit charity organization with 501(c)(3) status. All donations are tax deductible.

Want to support this work with a one-time donation? Donate HERE

Interested in becoming a monthly donor? Check out our $100 or $10 monthly campaigns. Want to learn more about the work we’re doing, check out our website HERE.

Have any questions, comments, suggestions, or concerns, please do contact us at depdirector.dscg@gmail.com or give us a call at 612-282-5150.

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Get ready for BIPOC Mental Health Month

Black woman hugging her two children

July Is Bebe Moore Campbell National Minority Mental Health Awareness Month, which is also known as BIPOC Mental Health Month.

July was first recognized as Bebe Moore Campbell National Minority Mental Health Awareness Month in 2008, and was created to bring awareness to the struggles that underrepresented groups face regarding mental illness in the US.

Who was Bebe Moore Campbell?

Bebe Moore Campbell was an American author, journalist, teacher, and mental health advocate who worked to expose the mental health needs of the Black community and other underrepresented communities.

Each year Mental Health advocacy organizations launch their public education campaigns dedicated to addressing the mental health needs of Black, Indigenous, and People of Color (BIPOC).

Mental Health America‘s chosen theme for BIPOC Mental Health Month in 2022 is “Beyond The Numbers.”

Mental Health America recognizes that Black, Indigenous, and people of color have rich histories that go #BeyondTheNumbers. While there are stories of resilience born out of oppression, persecution, and abuse, there is immeasurable strength in each of these cultures. In an increasingly diversified America, we acknowledge the specificity of individual and group experiences and how it relates to their beliefs and well-being. BIPOC communities are significantly more likely to develop mental health conditions, and one of the major barriers to mental health treatment is access and the need for understanding mental health support. #BeyondTheNumbers explores the nuances and uniqueness in BIPOC communities.

You can download Mental Health America’s free BIPOC Mental Health Month Toolkit here.

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iCarol Enhancement: Pronouns

Person holding sign that says "Hello my pronouns are" written in multi colors

Happy Pride Month!

At iCarol we live by the Harris Computer Systems core values, including the first and most important value: Respect of the Individual.

Of course that means creating a safe space where everyone is encouraged to live as their authentic selves and express who they are and how they wish to be addressed. That feeling extends to all of our customer organizations and end users of the iCarol software.

In the iCarol Help Center Community, and in responses to our latest customer survey, we received several requests for the ability for volunteers and staff users to note their pronouns within the iCarol system.

We’re excited to announce that sharing one’s pronouns in their volunteer/staff profile is a new enhancement that will be included in our latest release to iCarol. This release is expected to go into affect today, Tuesday, June 14.

Enabling and using pronouns in iCarol is easy. If a volunteer or staff member would like to share their pronouns, they should first edit their profile, then choose their pronouns from the dropdown menu, and click the ‘Save’ button.

select pronoun in icarol volunteer staff profile

Once enabled, a user’s pronouns will appear alongside their name throughout the different areas of iCarol where knowing a person’s pronouns will help you communicate and address them as they wish to be addressed, such as the main Contacts page.

user pronouns on the iCarol Contacts page

And when viewing shifts.

user pronoun on the shift schedule

Learning and then using a person’s correct pronouns creates a healthy and safe workplace environment, conveys respect, and affirms one’s identity. We hope this enhancement will help you and your team support one another and foster inclusion within your organization! If you have any questions, please open a ticket with our Support Team using the iCarol Help Center!

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May is Mental Health Month

Mental Health America Mental Health Month Back to Basics logo

For the last two years society has been living through a pandemic and through it all many people are realizing that stress, isolation, and uncertainty have taken a toll on their well-being.

May is Mental Health Month, and organizations around the world are sharing information about how to obtain and maintain good mental health.

Each year since 1949, Mental Health America and their affiliates have led observance of Mental Health Month. This includes release of an annual Mental Health Month toolkit, which you can download here. They also have a number of resources available on their Mental Health Month web page, this year focusing on Back to Basics — practical tools that everyone can use to improve their mental health and increase their resiliency regardless of their personal situation. Topics include:

  • Terms to Know
  • Starting to Think About Mental Health
  • What Plays a Role in Developing Mental Health Conditions?
  • Maintaining Good Mental Health
  • Recognizing When You Need Help with Your Mental Health
  • What To Do When You Need Help

The National Alliance on Mental Illness (NAMI) is promoting their core message of eliminating stigma, by sharing our stories and the message that those who many be having mental health difficulties or experiencing mental illness are not alone. Mental health conditions affect approximately 1 in 5 individuals during a given year.

The Canadian Mental Health Association (CMHA) has a number of articles and resources available in recognition of Canada’s Mental Health Week (May 2-8) which are available here. Every May for the last 71 years, Canadians in communities, schools, workplaces and the House of Commons have rallied around CMHA Mental Health Week. This year’s theme is Empathy. CMHA states:

It’s the capacity we share as human beings to step into each other’s shoes. To understand where they’re coming from and what they’re feeling. To listen hard and refuse to judge. It’s also one way to reduce and resolve conflict. #GetReal about how to help. Before you weigh in, tune in.

We hope during this Mental Health Month, our blog readers will take the time to engage with these and other mental health leaders to learn more and promote better mental health for all people, especially as we continue to navigate COVID-19, its aftermath, and recovery.

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US Department of Health and Human Services Announces Critical Investments to Implement Upcoming 988 Dialing Code for National Suicide Prevention Lifeline

The United States Department of Health and Human Services (HHS), through its Substance Abuse and Mental Health Services Administration (SAMHSA), announced a $282 million investment to help transition the National Suicide Prevention Lifeline from its current 10-digit number to a three-digit dialing code – 988.

Once implemented, the 988 code is intended to be a first step toward transforming crisis care in the United States by creating a universal entry point to needed crisis services in line with access to other emergency medical services.

With funds from the Biden-Harris Administration’s Fiscal Year (FY) 2022 budget and additional funds from the American Rescue Plan, SAMHSA’s $282 million investment will support 988 efforts across the country to shore up, scale up and staff up, including:

  • $177 million to strengthen and expand the existing Lifeline network operations and telephone infrastructure, including centralized chat/text response, backup center capacity, and special services (e.g., a sub-network for Spanish language-speakers).
  • $105 million to build up staffing across states’ local crisis call centers.

Click here to read more about this funding announcement.

The team at iCarol is excited to see the commitment and investment on behalf of the US government towards the 988 initiative. We believe that 988 will improve accessibility and equity for Americans seeking emotional support and assistance. By designating a three-digit number for suicide prevention and mental health crises, our leaders send a clear message that these concerns deserve the same immediate attention and access to assistance as a physical health emergency, while also reducing harmful stigmas that create barriers to treatment. As the leading software provider among the existing National Suicide Prevention Lifeline network of centers, we stand ready to support our customers making the transition to answering 988, and welcome new centers coming on board for the 988 initiative.

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