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December Support Training: Referral Q Capacity Tracking and Provider Portal

The iCarol Support Team holds monthly trainings on topics that our customers want more information about. These trainings are offered on the third Wednesday of every month at 2pm Eastern.

Our topic for the December webinar is ReferralQ & Capacity Tracking and Provider Portal features.

ReferralQ and Capacity Tracking enables you to document and track referrals to a particular service that you work closely with, including information such as the service’s capacity to accept referrals. The Provider Portal is a separate product that complements ReferralQ by inviting your partners secure, direct access to view and update authorized ReferralQ information. With the Provider Portal your partners can input their program’s capacity to take referrals, obtain Contact Record or Intake information about the help-seekers referred to them, and update the status of a referred help-seeker as they work with the CBO.

We’re excited to share more information about these products with our customers on our next monthly training webinar!

Date: Wednesday, December 15

Time: 2pm Eastern

During this webinar, participants will learn:

  • What is the ReferralQ & Capacity Tracking feature?
  • What is the Provider Portal feature?
  • How can these features be used together?
  • What are some use cases for the features?

We welcome and encourage our customers to attend! You can find the registration link on the Admin Dashboard or in our Help Center announcements.

iCarol Support Training

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