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December Newsletter 2014

                                               Crisis & Referral Helpline Software                         December 2014
Looking back at the enhancements in 2014 and those that will come in 2015 form a chorus of advancement we hope you notice and enjoy in your daily work. From all of us here at iCarol, we wholeheartedly thank you for coming on this adventure with us and wish you a safe and rewarding holiday season.                                                   

Yukon, Canada

Working with iCarol has been such a pleasure for our line throughout its launch process. We were able to ensure that our volunteers felt confident taking calls, that our statistics will reflect the communities that we are serving and that shifts are covered throughout the holiday season. We look forward to continued work with iCarol as we move forward with this exciting initiative” – Hailey Hechtman

A fireside chat with our CEO

As one of the people who started iCarol, one of my greatest joys is sitting down with one of our clients to hear about their experiences using our software and how it has helped in the lives of the people they served. I wish it were possible to grab a mug of hot cider this holiday season and sit down by a fireplace with each one of you 45,000 folks, but… Read More

Roundup of 2014 Enhancements

It’s been a busy year here at CharityLogic, as we’ve added lots of new and enhanced features to iCarol. In case you missed it, here we share a few of our favorites. If you’d like more information on how to use any of these, please check... Read More

Suicide Prevention and “It’s a Wonderful Life”

The Frank Capra classic “It’s a Wonderful Life” tops many must-watch lists for holiday viewing. But for those of you who work in crisis and suicide prevention we suspect you view this film through a unique lens Read More

Why we should work to debunk the myth about suicide and the holidays

I was sitting with my fellow would-be hotline volunteers in our training class, ready to tackle the lesson we were all most nervous about: Suicide. We filled out a pre-test, the true or false quiz seemed simple enough to me at the time..Read More

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Favorite Tweet of the month:

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