iCarol phasing out support for older browsers

iCarol January 4, 2018 iCarol

Protecting and securing your data in iCarol is our top priority, which means we continuously review and audit our security protocols to continue offering the security you need and expect from iCarol. A recent audit has directed us to end support for TLS 1.0, TLS 1.1, SSL 2.0/3.0, and only to support TLS 1.2 and above. This means, that as of January 27, 2018, if you are accessing iCarol using a browser such as MS Internet Explorer 10, you will need to upgrade or switch to a supported browser to securely log into iCarol. Microsoft themselves ended support for IE10 almost two years ago and discourages its continued use.

You can visit https://www.howsmyssl.com/ to check your current browser security. If your SSL client is anything less than “Probably Okay,” then we strongly recommend you consider updating your browser and/or switching to another supported browser when accessing iCarol. Users attempting to log into iCarol with an insecure browser will be displayed a message on the login screen instructing them to upgrade by January 27, 2018 to prevent log in disruptions.

We thank you for your understanding as we make this change to continue offering the secure service you know and trust.

iCarol

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...