Have questions?  phone +1 888-4-iCarol

Follow Us! iCarol helpline software iCarol helpline software iCarol helpline software     |    FREE TRIAL     |     SIGN IN

Enhancements to the main Calls page

We’re considering enhancements to the way the main Calls page shows and filters the list of incoming calls. Our goals are to make it easier to find and read reports without always being presented a list of perhaps hundreds of calls. Some ideas we’re considering include:
  • By default, only show incoming calls for the past 24 hours
  • Ability to see a list of calls from any 1-week period in your history
  • Make it easier for Admins to provide feedback and move to “”previous”” and “”next”” calls without having to come back to the main Calls page every time
If you have opinions on these ideas, or would like to share your own, please tell us by writing support@iCarol.com by November 30th, 2007.  


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

Follow Us On Twitter

RT @ProjectBuddy: Men have mental illnesses Men have eating disorders Men have addictions Men die by suicide Men should not be shamed for h…

iCarol Software iCarol Software

iCarol Helplines Around the World!

RT @ESTBLSHMNT: "I think it is of utmost importance that we focus on the lives of trans people and not their deaths by reminding the public…

LGBT Youth Line LGBT Youth Line

Get in touch: +1 888-4-iCarol
Copyright © 2017 iCarol