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Frequently Asked Questions

What is iCarol?  +  -

What does “iCarol” stand for? Is it an acronym? Is it named for a person?  +  -

Are there hardware requirements to be able to use iCarol? Hard disk space, operating system, etc?  +  -

Do I answer my calls through iCarol? Is it a phone system?  +  -

Where is my data stored?  +  -

How does iCarol approach privacy laws?  +  -

Is iCarol secure?  +  -

What support is available?  +  -

Is there a limit to how many users I can add to my iCarol system?  +  -

How do I access the data I put into iCarol? Who owns it? Can I export it?  +  -

Can I try it before I become a paying customer?  +  -

How customizable is iCarol?  +  -

Can I make changes to my report forms/data collection?  +  -

What kind of training is available?  +  -

What kind of reporting tools are available?  +  -

Is there a limit to how much data I can store in iCarol?  +  -

How are updates to the software handled?  +  -

Can I import data from my old system to iCarol?  +  -

Did this FAQ answer your iCarol questions?
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