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Geographic filtering in your referral database

Filtering for resources based on where they are located, or by the area they serve, are powerful and essential capabilities for all but the most simple referral databases. They can help greatly in finding resources that are best suited to serve a client or caller based on where the person is located. With iCarol you have several options for doing this, based on how you set up and manage your resources. To learn more, please read this article on understanding geographic filters and coverage areas.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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