Skip to main content

iCarol Sponsoring AIRS Discovery Conference

iCarol is proud to sponsor the upcoming Alliance of Information and Referral Systems (AIRS) Discovery Conference in Orlando, Florida from July 31 through August 2, 2023.

The conference is extra special this year because it will mark a milestone 50 years of AIRS. This is a huge accomplishment definitely worth celebrating. So much has changed in the field of Information and Referral in the last 50 years! What constitutes information and referral services has greatly expanded, as have the types of needs communities experience and request from service providers. The industry started with virtually no technology usage, with organizations managing resource databases and records mostly on paper. Today these agencies have access to technologies, databases, and other tools available both to curate resource and referral information, as well as connect with consumers and document information about their needs both met and met, service gaps, social determinants of health, and much more! iCarol is delighted to be a solution that these organizations use to carry out their work.

And of course, a recent challenge the I&R industry faced was COVID-19. Not only did information and referral agencies encounter an influx of inquiries from an anxious community desperately seeking reliable information and guidance during a scary time, but these agencies themselves were living it, too — pivoting their services and staff to work remotely while facing higher volumes than ever. Clearly, this industry and AIRS as leader in it has seen and done a lot in 50 years, and deserves a moment to pause and celebrate this incredible achievement. We’re excited to be in Orlando celebrating alongside them.

Attend iCarol’s Customer Conference on Sunday

For us, our time in Orlando will start just before the conference officially kicks off, when iCarol hosts our own Customer Conference on Sunday, July 30. Starting at 9:00am we’ll welcome both current and prospective customers to join us for a day of learning and discussion, as well as a full user group session that will help influence iCarol’s development roadmap in the coming years. For information about our customer conference and to register, please visit this page.

Come see us in the Exhibit Hall!

Once the conference officially kicks off, iCarol will be present at our booth in the exhibit hall. Please stop by to chat with us; we’d love to hear about what’s going on at your organization, what projects you have in the works, and if there’s anything we can assist you with. We’ll have some fun giveaway items to share, along with material that shares information on iCarol and the solutions we provide.

Join our main conference session co-hosted by 211 Maryland!

Finally, we are extremely excited to co-present one of the workshop sessions at the conference on Monday, July 31 at 11:30am. Join iCarol’s Senior Product Manager, Crystal McEachern, and President and CEO of 211 Maryland, Quinton Askew, will share “No One Left Behind: A Case Study of Maryland’s Care Coordination Program.” The workshop will explore how 211 Maryland worked with their Department of Health and iCarol to create a process where those visiting emergency departments for mental or behavioral health reasons could access care coordination through 211 Maryland to better connect them with resource that will address the mental or behavioral health needs as well as their social determinants of health.

We wish everyone heading to Florida safe and easy travels, we we look forward to seeing you at AIRS Discovery!

211, AIRS, Conferences, Events, information and referral, Resource Management

Leave a Reply

Your email address will not be published. Required fields are marked *