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iCarol at the AIRS conference

If you’re attending the annual conference for the Alliance of Information and Referral Systems (AIRS) this year, you can catch us participating in a few different presentations. First, join us for a 90-minute presentation on the future of I&R with iCarol. We’ll be covering exciting new topics such as 2-way texting, live chat, using Folksonomy, interacting with partners via an API, and much more. We’ll be presenting this on Sunday, June 1st at 2pm.

2-1-1 California will also be presenting on their project to create a public website focused on caregivers of children. They made heavy use of the iCarol API to allow the website to present information from the live resource databases of several counties. This session is scheduled for Monday, June 2nd at 3:00pm.

In addition, 2-1-1 Orange County will be presenting a session called “Folksonomy NOW: The wait for a user-friendly database search is over!” detailing their exciting results using an iCarol-powered “Folksonomy” to radically improve the search experience of public users by connecting common search words and phrases with multiple taxonomy terms. This session is scheduled for Wednesday, June 4th at 10:45am.

Please confirm in the conference program for time and location details of all sessions as they are subject to change. We look forward to seeing you in Atlanta!

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Neil McKechnie

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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