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iCarol Exhibiting at the USAging Conference

iCarol is very proud and excited to be an exhibitor at the upcoming USAging (Formerly known as n4a) conference and tradeshow from July 16-17.

This will be iCarol’s fourth year in attending USAging. We are excited to once again celebrate the work of Area Agencies on Aging, Aging and Disability Resource Centers (ADRCs), and other organizations providing services to older adults and their caregivers. In a now post-COVID world, these organizations are readjusting their services and offerings. Many services that quickly adapted to the needs of these populations during COVID-19 have now found that older adults and caregivers want to continue accessing services in the ways they did during the pandemic – virtually or through other new communication channels. And as always as the generation entering adulthood shifts, so too are those expectations from the population in how, when, and where they access services or information. Clearly, we are in a very interesting and exciting time in this industry.

At our booth we’ll have information to share about how iCarol empowers ADRCs, AAAs, and Senior Information Lines, and other services for older adults, individuals with disabilities, and their caregivers to:

  • Provide social connection and ease loneliness through Telephone Reassurance Programs
  • Collaborate with Community-Based Organizations to address Social Determinants of Health
  • Participate in Health/Community Information Exchanges and No Wrong Door initiatives
  • Provide comprehensive I&R, Closed-Loop referral and collect outcome data
  • Document information included on reimbursement requests
  • Meet people on preferred communication channels
  • Integrate with other software and systems

If you’re attending the conference, be sure to visit the iCarol booth to learn more, download the resources we have available, and contact us with your questions! We invite you to schedule a meeting ahead of time using our convenient online calendar here.

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Dana

Dana (She/Her/Hers) joined the iCarol team in 2013 after 12 years of direct service and administrative duties at a blended 2-1-1/crisis intervention/suicide prevention center. As the Communications and Social Media Manager at iCarol, you'll find her presenting Webinars, Tweeting, Blogging, Facebooking, and producing other materials that aid helplines in their work.

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