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iCarol to attend the 2-1-1 Leadership Summit and United Way Community Leaders Conference

I’m excited to be attending the upcoming United Way CEO 2-1-1 Summit and Community Leadership Conferences next week in Orlando! Of the many big ideas and opportunities we can advance collectively, some of my favorites are those that contribute to 2-1-1’s operating as a coordinated national network, and that increase our relevance in key areas like social determinants of health. I’m looking forward to formal presentations and “hallway talks” about:

  • Deeper engagements with medical and behavioral health entities
  • Technology standards to harmonize the distribution of social and human services data to trusted partners
  • Coordination of the National Texting Platform
  • Greater use of “syndromic survellience” (love that term) to alert our leaders to emerging crises and issues

If these topics are of interest to you too, please let’s make sure we connect in a session or during a break to explore how we can advance 2-1-1’s overall, and your 2-1-1 network in particular, in the near term.

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Neil McKechnie

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

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