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iCarol Career Opportunity: Client Support Implementation Specialist

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iCarol is currently seeking candidates to fill the position of CSIS – Client Support Implementation Specialist.

This is a remote position open to anyone living in the United States or Canada.

The person in this role provides application support to iCarol customers involving implementing new name and back to base sales, answering complex questions, contributing to a knowledge base, and advocating for the needs of the client. 

Those with at least 2 years of experience working at a helpline, preferably both on the phones and in an administrative role, and those with at least 2 years of experience as an iCarol Admin are particularly encouraged to apply.

Apply Now

Applications will only be accepted at the Harris Computer Workday site using the Apply button above. Email or phone call solicitations will not be accepted.

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iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more...

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