Have questions?  phone +1 888-4-iCarol

Follow Us! iCarol helpline software iCarol helpline software iCarol helpline software     |    FREE TRIAL     |     SIGN IN
Logo
Logo

The next chapter in the iCarol story

We’re excited to announce that iCarol is now a part of Harris Computer Systems — a software company focused on providing long term software solutions to local government, utilities, school districts, healthcare and other public sector clients. iCarol will be run as its own entity within the CityView portfolio of solutions.

More than 14 years ago, iCarol began with a simple idea that by introducing technology that was designed specifically for the unique needs of a not-for-profit helpline, the managers could improve the service delivery, the quality of the people, and ultimately the lives of help seekers. Founders Neil and Jackie McKechnie combined their mutual experiences in two very different worlds – volunteering at a Distress Centre and careers in the high tech industry – and built a solution that would go on to be used by hundreds of organizations and over 76,000 users worldwide. We’re very proud of our origin story and honored every day to serve the caring and selfless people who work at those organizations.

Just as we aim to empower our clients, joining Harris Computer Systems empowers our team and the iCarol solution to reach new heights. We feel that the deep market knowledge and not-for-profit industry experience at the iCarol level, combined with the infrastructure, guidance and business expertise of Harris, is a winning combination.

The iCarol story only gets more exciting from here, and we’re looking forward to all the new possibilities ahead. Becoming a part of Harris Computer Systems is the latest positive step for the growth of iCarol, and for the benefit of our expanding client base.

Tags:

iCarol

iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

Comments (2)

  • Jane Arnott

    |

    all the best to Neil and Jackie! ICarol is the product of amazing work and a legacy for you both.

    Reply

    • Dana

      |

      Thank you for your kind words and well wishes, Jane!

      Reply

Leave a comment

Follow Us On Twitter

RT @EIR_211Alameda: Check out this video of our very own Lars Eric Holm talking about Eden I&R /211 Alameda County, his job as Disaster Pre…

iCarol Software iCarol Software

RT @NIH_ORWH: Men with depression sometimes experience feelings of anger, irritability, or aggressiveness instead of feelings of sadness. @…

iCarol Software iCarol Software

iCarol Helplines Around the World!

Get in touch: +1 888-4-iCarol
Copyright © 2018 iCarol