Have questions?  info@icarol.com

Follow Us! iCarol software twitter iCarol software Facebook iCarol software YouTube iCarol software LinkedIn     |    FREE TRIAL     |     SIGN IN

iCarol now integrates with another telephone system, Five9.

This week we successfully integrated with another telephony system at a non-profit help line with iCarol. The phone vendor is Five9, a cloud-based (hosted) telephony system. By doing so, when a call specialist answers the phone, an iCarol screen immediately “pops” on their own computer, prepopulated with details like:
  • The correct call logging form is automatically chosen based on the incoming line
  • Call details, like date and time, are pre-populated
  • The most likely referral database is pre-selected for searching, based on the caller’s likely location
To find out more about these and other benefits of using iCarol, cruise around our website, contact us for a demo, and start your 60-day free trial.


iCarol is your help line software company that is here to make your job easier as Executive Director or leader of a non-profit contact center. Whether you have a crisis, help or 211 referral line, we are here to help you help more people in your community. Read more…

Follow Us On Twitter

RT @BHR_STL: BHR was awarded a 3-year grant from St. Louis Mental Health Board to provide follow-up services to adults over age 18 in St Lo…

iCarol Software iCarol Software

RT @DidiHirsch: People with mental illness are more likely to be the victim of violence than perpetrators of violent crime. "So is mental i…

iCarol Software iCarol Software

RT @NAMIMass: When it comes to mental illness, people say the darnedest things. Inappropriate or ignorant remarks can be hurtful and cruel.…

iCarol Software iCarol Software

iCarol Helplines Around the World!

Only 5.5% of U.S. psychologists say they’re able to administer health care services in Spanish – which can create a… https://t.co/6ID7T0C5U8


Copyright © 2019 iCarol

iCarol helpline software   iCarol helpline software   iCarol helpline software   iCarol helpline software