iCarol offers 50% off setup costs for SMS/Texting and Live Chat
All the data shows that it is critical for your organization to offer consumers more ways to reach you than just by phone. Phone calls are declining in popularity and offering SMS/Texting and Live Chat to connect with your services is crucial if you want to reach everyone in need, stay relevant, and help more people.
For a limited time, you can add a first or additional Live Chat or SMS/Text Portal to your iCarol system and save 50% off the usual setup costs!
When you integrate these important channels into their iCarol system, you can:
- Reach populations of people who either can’t or prefer not to make phone calls
- Build rapport and trust by offering a more private way for someone to share their story
- Streamline data collection and reporting to include Live Chat/Text
- Have complete control over Online/Offline times using your iCarol shift schedule
- Access additional reporting on SMS/Text such as offline texts received and overall usage
- Plug resource and referral information from your database into the messaging conversation
- Triage Live Chat conversations using pre-conversation survey data
- Use pre and post conversation information to measure your impact
- And much, much more!
This offer is only valid for a limited time — If you haven’t checked out iCarol’s Messaging tools in awhile, now is the time! We have exciting new enhancements coming to Messaging at the end of this month so stay tuned for more information! Also check out these resources to learn more about iCarol Messaging:
Our team is here to help, so email us your questions or schedule a meeting to learn more and get started!
iCarol enhancements, iCarol Features, iCarol Messaging, live chat, Promotions, SMS, Text
Eric Stiles, MS Executive Director
I am a new director of a local LGBTIQA+ serving community center in south central Pennsylvania. I am currently in the process of moving my agency’s physical location and I am writing a grant to expand our services into chat and sms text. I would like to know the cost for setting such a system up. However my time is very limited until after Thanksgiving to have in depth meetings. I was the associate director of the Michigan Coalition to End Domestic and Sexual Violence and set up the SV and DV hotlines. So I am familiar with your product. I expect a capacity of less than 500 hundred contacts for the first year a month. In order to put a cost estimate into a capacity building grant I would need to know some basic costs. The grant is due on the 24th of this month. And I realize that this is a short turn around. I however did not receive notification to move ahead on this grant until today. Any ball park figures would be helpful to write into the grant. I would be starting service Jan1. I would need to have a sms and chat feature. As well as contact management, client management, resource and referral, live chat, warm referral/waitlist, reporting . I would have myself, one part time staff and up to three interns as users. I hope this is enough information to assist you in providing me with the needed information.