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iCarol Sponsoring Inform USA Conference

This year iCarol will once again be a featured sponsor of the Inform USA conference, where professionals from the Information and Referral (I&R) industry, including 211, ADRC/Aging organizations, and specialized I&R services go for training, accreditation, and professional development. This year we head to Grand Rapids, Michigan for Inform USA’s “Grand Gathering.”

There will be a number of opportunities to hang out with the iCarol team in Grand Rapids!

iCarol Customer Conference
When: Monday, May 20. Sessions begin at 9am.
Where: Amway Grand Plaza, 3rd Floor, Thornapple Room

Join us for a full day of exciting workshops, iCarol training, and forward-thinking discussion. We’ll talk about best practices in resource database management, learn Excel tips, tools and tricks, plus you’ll get a sneak peek at an exciting AI integration and learn more about iCarol’s priorities and development. There is no cost to join and you are welcome to come-and-go for any sessions that interest you. Learn more and register here!

Tuesday Happy Hour
When: Tuesday, May 21 at 4:30pm
Where: Amway Grand Plaza, Ballroom A, Booth 204
Visit our booth for games, prizes, conversation, networking and FUN!

Exhibit Hall
When: Tuesday, May 21, 2024 11am through Thursday, May 23 at 12pm
Where: Amway Grand Plaza, Ballroom A, Booth 204
Stop by to say hi and talk to us about what’s going on at your contact center. Grab a pen and privacy camera clip to take home while you’re there! Questions about how iCarol can work for you? We can talk about that, too!

We’re excited to see everyone in Grand Rapids! If you have any questions for us, or want to set up a time to meet, please email us.

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