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January Newsletter 2015

                                               Crisis & Referral Helpline Software                         January 2015
With the start of a new year it’s time to take a fresh look at major calendar milestones and events throughout the year. We gathered some information that may be useful to your helpline. Plus, we jump started your year with a hot new feature and more enhancements!                                     

ON, Canada

You need to know that I sing the praises of iCarol to all who will listen – it has reduced my workload exponentially and increased efficiencies for the volunteers as well. I am absolutely over the moon about the internal chat option and expect that we will use it on a regular basis.” – Donna Martin, Program Coordinator

Mark Your 2015 Calendar

Want to know all that’s going on in the helpline industry in 2015? We have a list of events, dates of recognition and awareness, and more… Read More

Feature Update

2015 is already off to a great start. We’ve already launched one new feature, made some enhancements to the Volunteers and Staff page, and that’s just the start of what we have planned for this year… Read More

Live Chat vs. Texting

By now you hopefully realize that your helpline absolutely must offer some form of Online Emotional Support to stay relevant in a world where people are going online for everything, including helpline services. If you can only choose one platform for now, which one do you go with? Which is better for your community, for your target population, for your service requirements? Read More

iCarol’s Quarterly Enhancement Review Webinar – February 5th

We’re always looking for ways to help you help others. Because iCarol is an online service, we’re able to roll out updates constantly, with no need for intervention on your part. Join our webinar for our review of enhancements we’ve released recently, and take a peek at some of the new features we’ve got planned for the near future… Sign up for the webinar

Highlighted Webinar:  
iCarol’s Quarterly Enhancement Review
When: Feb 5th @1pm ESTRegister now

Click here to see all webinars 

Can’t Wait?

Click here to schedule a private walk through.

Ask the Expert

What are the benefits of using iCarol’s online case submission tool?

Favorite Tweet of the month:

“One woman’s 5 New Year’s resolutions for living with a mental illness” – NAMI Minnesota @NAMIMinnesota

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