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June Newsletter 2014

iCarol reaches out to clients, partners and prospects to share what we have to offer and to gain insights on how to do it better. This month you can read about new features that came as a result of your input and some plans moving forward.

United Way of Connecticut, USA

The iCarol team was very attentive to our transition needs from RFP to implementation.

Our dedicated iCarol project manager for the transition was a pleasure to work with and did an excellent job of keeping things on track!”

Tanya Barrett, Senior Vice President

2-1-1 Health and Human Services

iCarol heads to the National Conference on Problem Gambling!”

If you’re going to be in Orlando for the 28th National Conference on Problem Gambling in July, be sure to stop by and say hi to Donna and Eliisa from iCarol who will be there for the pre-conference Helpline Workshop and the reception. We’re proud to be a part of this event; the largest and oldest conference of its kind bringing together leaders in prevention, education, treatment, responsible gaming, research, and recovery... Read More

Calculating your resource database’s “complexity”

We mentioned recently that at this year’s AIRS conference a workshop called Resource Database Assembly: The Next Generation provided some inspiration in making a measurement available within iCarol that calculates the complexity of your resource database. We have now added this tool to iCarol... Read More

AIRS Conference Recap

iCarol attended the Alliance of Information and Referral Systems annual conference in Atlanta, GA. As always it was a great crowd and we had fun seeing so many friendly faces, catching up with our friends, clients, and colleagues. There were lots of great presentations and exhibits, lot of discussion about “Open Data” and a workshop on Resource Database AssemblyRead More

Learning about Online Emotional Support with CONTACT USA
Earlier this month we wrapped up our first set of webinars with CONTACT USA titled Changing Times: Bringing Online Emotional Support to your Crisis Intervention Service. We’re extremely pleased with the reception the webinar received and how well attended it was, and we’re looking forward to planning future webinars with the awesome team at CONTACT USA. To learn more and watch a recording of the webinar… Click Here
Highlighted Webinar:  
iCarol’s iCarol Live Chat/Texting

When: July 9th, 2:00pm EST – Register now


Click here to see all webinars 


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Ask the Expert

Can you help me understand what information will be displayed when searching resource records with multiple hierarchy levels (agency, program, site and program at site)? 

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